Logo Certiquality

Any on-line activity is based on security, reliability and privacy.

Qweb Mark certifies world-wide the quality of web sites.

The Qweb system is based on a series of requirements that will be assessed both on-line and at the applicant's premises by the assessors of the certification body.

Contents of the Qweb certification system are:

1 Identification of the online supplier
2 Information to be provided on the certified web site
3 Transaction management
4 Social responsibility
5 Processing of users’ personal information (privacy)
6 Security
7 Quality of the e-business process (control, complaints and corrective actions)

Qweb grants the following benefits:

- the e-business and e-commerce activities conform to the highest standards;
- priority is given to customer's expectations;
- the e-business and e-commerce activities are secure, reliable and customer friendly;
- the on-line companies can rely upon the customer's confidence as a competitive advantage;
- the site is reliable and legally registered;
- the e-business and e-commerce services are of the best quality;
- the selling conditions and delivery terms are clear and true;
- security and privacy are applied for the treatment of personal and financial data;
- customer's complaints are taken into consideration and an out of court settlement of disputes service is available on-line.